Queue management business intelligence

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Queue Management and Customer Experience Solutions

Q-Better develops software, hardware and business analytics solutions to provide quality-time moments for visitors, consumers, patients and staff members.

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QUEUE MANAGEMENT

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E-TICKET / VIRTUAL TICKET

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VIRTUAL QUEUEING

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ONLINE APPOINTMENTS

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BUSINESS INTELLIGENCE

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SPECIAL PROJECTS

Smart queueing system based on IoT & Cloud technologies

E-Ticket, contactless features, IoT and cloud-based solutions are the future of queue and flow management.
Our goal is to create intuitive and powerful systems to support a wider range of businesses, from small to worldwide companies, upgrading their services and improving customers’ experience.

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New Features!

People Manager

Bloom is a complete solution for queue and customer flow management

Based on the user experience: customers, staff and managers. It is the tool you need to adapt your organisation to the ever-increasing service efficiency demand.
A customised queueing system is part of a valuable customer experience.
Bloom is adaptable for any size of organization, covering basic as well as complex needs.

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Single location system

Meet Bloom Standalone

Multiple locations system

Meet Bloom Enterprise

Business intelligence tools, every interaction counts

Every Bloom component is designed to capture and process valuable data from service interactions, providing a robust database, powerful charts and real-time information for service management insights.

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Our solutions are adaptable to all types of industries

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Retail

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Telecom

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Healthcare

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Public Sector

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Education

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Banking

Q-Better solutions are available in more than 50 countries

Q-Better delivers its products through a global network of carefully selected business partners with a local presence.

REALIZĒTIE PROJEKTI

AMRO ievieš rindu vadības sistēmu Q-BLOOM Rīgas lidostā

Pakalpojumu sniedzēji ar garām, neorganizētām rindām un ilgiem gaidīšanas laikiem ir ikdiena, ar kuru saskāries ikviens no mums. Tas ir iemesls, kāpēc mūsdienās uzņēmumi un iestādes arvien biežāk izvēlas rindu regulēšanas un klientu plūsmas pārvaldības sistēmu ieviešanu. Rindu regulēšanas sistēmas ir datorizēts un ekonomisks risinājums klientu apkalpošanas kvalitātes un personāla optimizācijas uzlabošanai. Rīgas lidosta ar Q-BLOOM sistēmas palīdzību nodrošina patīkamu vidi klientu apkalpošanai un statistikas datu uzglabāšanai.

Projektu vadītājs

Ģirts Belozerovs

Mob.tel.: +371 20202045
E-pasts: girts@amro.lv

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